ALL successful companies care about their customers but not to the extent in your fantasy world. P&G is no better nor worse than any other successful company.
I have to agree with Sub and RFD.
I've got to wonder about everyone who is so up in arms about P & G. Have you researched the companies of everything you purchase to this extent or is P&G just an easy target? Are you this vocal about every business you come in contact with?
What about Toyota and their history of lying over the recalls while cars crash? Have you rid yourself of your Prius's and Camry's? What about Nike and their past history of child labor abuses? Do you refuse to purchase any Nike products or watch anything that Nike sponsers?
What about your cereal, ketchup, milk, the clothes you wear? Have your researched Kelloggs, Heinz, General Mills? Do you buy only made in USA products to keep the jobs here so people don't get laid off? Are your clothes and shoes made in China or overseas where there are no labor laws or protection for the workers and children while the textile plants in the US are all closed down?
Do you ever shop at Walmart, who is being sued for abusing low paid workers and ignoring labor laws, while putting Mom and Pop stores out of business all over the country?
Whether or not P & G will EVENTUALLY change EVO is something I will worry about the first moment my dogs actually start showing signs of anything wrong with one of the bags of food. It is not in the company's best interest to change things. Anyone who has worked for a major corporation will know this.
And, I do boycott Nike and have since the 80's after doing much research on it, and I do not shop at Walmart. I drive an American car, and haven't bought new clothes that were made overseas since I can remember. And I boycott tuna....just threw that in because of the overfishing issues!